Posted 14 July 2009 - 08:59 AM
I have not received any new dvd's in a few months. I have not received any responses to emails or tickets and both of the phone numbers on the website do not work but I am still getting charged every month.
Posted 20 July 2009 - 05:49 AM
Posted 21 July 2009 - 09:50 AM
Posted 21 July 2009 - 10:35 AM
I've called one of the co-founders. They didn't answer, but I did leave a message. I don't expect to hear anything back.
You know what is suspicious? The page where you edit/update your credit card information won't even load... so you can't change it.
I feel really scammed! I don't know what else to do.
Posted 21 July 2009 - 02:40 PM
Yes, I also tried to change my credit card information through their website and the page wouldn't load. And since this whole problem started, they've added a "cancel" button on their website. So I tried that and I got an email saying they'd cancel my account and stop charging my visa once I had returned all the DVDs. Well, like you, I haven't had any of their DVDs for several months now, and my account information shows that I have none in my possession!
Posted 24 July 2009 - 02:44 PM
Posted 24 July 2009 - 08:26 PM
Posted 24 July 2009 - 08:32 PM
Well, I don't want to have to pay legal fees. ...Is there anything that doesn't require money that can be done about this? Is everyone that is signed up for ldsmovierentals.com just going to have to reverse their charge for the rest of their life? Surely this can be resolved...?
Get Gephardt is an investigative reporter segment on one of the local stations in my parts, there wouldn't be any legal fees, you just have to convince them its worth investigating and reporting. So its free, its just not fool proof, they may decide it isn't newsworthy.
Posted 04 August 2009 - 07:51 AM
The lack of information or ability to contact them is truly disconcerting.
I still want to believe there's just some misunderstanding that can be cleared up if we could just talk to the person in charge.
I would really appreciate being able to have the info of owner name and number.
Posted 04 August 2009 - 08:17 AM
You tell them you are contesting the charge, and you want it reversed. Then you make sure they do it. As far as I've ever experienced, it's that simple.
And maybe have a seat by the Eastern wall.
And I'd discuss the holy books with the learned men, several hours every day.
That would be the sweetest thing of all.
If I were a rich man...
Posted 04 August 2009 - 09:55 AM
I called the guy and left a message, but I never got a call back. Figures.
Posted 10 August 2009 - 04:40 PM
I had the debit card changed, so the number they have on file won't even work now. I put asterisks in all of my account information- address, city, etc. The only way they could contact me is through email, which I doubt they would.
I did contact Get Gephardt, and just received an email back from someone saying they are interested in hearing more of the story. If any of you would be interested in being a part of that message me.
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