dodger22

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  1. I will be sightseeing in London in May and I am interested in visiting the London temple. Can anyone offer any tips or suggestions about how to get there? I understand I can take the train (lds.org mentions the train station to take), althought it seems a bit expensive! Also, can you walk to the temple from the train station? Thanks!
  2. I called the owner of ldsmovierentals.com (according to one of the previous posters) and left a friendly message asking for help in resolving the issue of the continued monthly charges. I did not hear back, but it appears that I have not been charged this month (for the first time since I canceled in April). I just went to ldsmovierentals.com to see if there was any change in my account status and got this message: "We will be down for maintenance Tuesday Sep. 8th. During this downtime we will be updating our new server, fixing problems with our 3rd party software application, conducting movie inventory, implementing new features and posting new movies. We expect to restore all services on Wednesday Sep. 9th. We have set up a special support email while we go through this transition [email protected]. If you've had recent problems with cancelling your account or have not received DVDs we will be contacting you shortly concerning these issues. We are manually going through every account to verify status. Thank you for your patience. " Anyway, hopefully this is over now for me. I appreciate the help and support from this message board.
  3. My credit card is with Capital One. I'm sure Chase would reverse the charge as well, as this is an "unauthorized" charge (once you've canceled). LDSmovierentals.com has not contested the reversals. Yes, I also tried to change my credit card information through their website and the page wouldn't load. And since this whole problem started, they've added a "cancel" button on their website. So I tried that and I got an email saying they'd cancel my account and stop charging my visa once I had returned all the DVDs. Well, like you, I haven't had any of their DVDs for several months now, and my account information shows that I have none in my possession!
  4. I've had the same problem. I complained with BBB and they also got no response from ldsmovierentals.com. Note that BBB gives them a rating of "F," as they don't respond to BBB inquiries. I have asked my credit card company to reverse the monthly charges each month (since I canceled), which they have done with no problem (3 months now). But the credit card company says they can't stop the monthly charges from happening. Perhaps I'll need to change my credit card number? I would also be interested in receiving the owner's name and home info.